| 000 | 00782cam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 144467 | ||
| 003 | OSt | ||
| 005 | 20180921 | ||
| 008 | 0000002000 mx A 0000000000 00 | ||
| 020 | _a970-10-0278-4 | ||
| 100 | _aSewell, Carl | ||
| 245 |
_aClientes para siempre _cCarl Sewell, Paul B. Brown ; tr. Roberto A. Haas |
||
| 260 |
_aMéxico : _bMcGraw-Hill |
||
| 300 | _axxiii, 205 p. | ||
| 650 |
_aMercadeo _aServicio al cliente |
||
| 700 |
_aBrown, Paul B _aHaas, Roberto A., tr |
||
| 040 |
_aDLC _cDLC |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c144467 _d14446700 |
||