Servicio al cliente : guía para conquistar clientes y conservarlos para siempre (Registro nro. 147930)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00782cam a2200265 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 147930 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20180921 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 0000001997 dr A 0000000000 00 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| 100 ## - ASIENTO PRINCIPAL -- NOMBRE PERSONAL | |
| Personal name | Rodríguez, Héctor Manuel |
| 245 ## - TÍTULO PROPIAMENTE DICHO: SUBTÍTULO | |
| Title | Servicio al cliente : guía para conquistar clientes y conservarlos para siempre / |
| Statement of responsibility, etc. | Servicio al cliente : guía para conquistar clientes y conservarlos para siempre / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | República Dominicana : |
| Name of publisher, distributor, etc. | Impresora Vidal |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extensión | 71 p. |
| 650 ## - ASIENTO SECUNDARIO DE MATERIA -- TERMINO TEMÁTICO | |
| Termino Temático Como Elemento de Entrada | CALIDAD DEL SERVICIO |
| -- | RELACIONES CON LOS CLIENTES |
| -- | SERVICIO AL CLIENTE |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Libros |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Biblioteca Central. Universidad Central del Este | Biblioteca Central. Universidad Central del Este | 08/17/2018 | CG 658.812 R696s 1997 | Libros |